HELLO, MY NAME IS

Stephanie Hawkins

UX Researcher

STEPHHAWKINS1@GMAIL.COM​
313-300-2814​

About Me

User advocate transforming complex data into strategic product decisions and creating solutions people actually want.

Senior UX Researcher

UX Research Evangelist

I am passionate about uncovering user needs and pain points through mixed-method research and cross-functional collaboration, with a proven track record of translating behavioral insights into actionable solutions for complex business challenges.

Explorer

EXPLORER

Uncovering insights through curiosity-driven research.

Advocate

ADVOCATE​

Understanding users to bring out underlying motivations and drive decision-making.

Bridge

BRIDGE

Collaborating across all levels to facilitate communication and align goals.

How I Work

Lead with empathy

Bridge gaps between teams

Turn insights into action

Champion the user’s voice

Keep the details sharp

My Experience

2019-2025

Ford Motor Company

Senior UX Researcher

Led comprehensive UX research for connected vehicle digital features across 4 advanced engineering teams, synthesizing data to identify pain points and prioritize product improvements.

2015-2019

Ford Motor Credit Company

Instructional Designer

Researched and designed 30+ training artifacts (e-learning, technical docs, job aids) for 5,000+ employees worldwide through needs assessments conducted across business units.

2008-2015

AAA Life Insurance

Instructional Designer/LMS Administrator

Pioneered the implementation of a government-mandated compliance training program for 1,000+ agents through cross-functional collaboration, strong organization skills, and attention to detail.